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Guests: Why choose Smoky Mountain Getaway?
We understand that you as a consumer have many choices when it comes to lodging in the Smoky Mountains. The options can be overwhelming; hotel, cabin, lodge, inn, campground, and then there is where, Gatlinburg, Pigeon Forge, in town, out of town, in the park, and so on. Well, no worries, our staff of highly trained and qualified vacation rental specialist can assist you in making your decision. Everyone at Smoky Mountain Getaway knows that vacation time is precious and it is our desire that you make the most of every minute.
Our staff is friendly and knowledgeable and eager to assist you in selecting a vacation property that fits your needs and budget. Each member of our team has in depth knowledge of each property, its location and costs. Our team doubles as the concierge staff, able to direct you to special event, restaurants, area attractions, directions, and knowledge of the Great Smoky Mountain National Park. We are happy to help you plan a day or a week's worth of activity, a wedding, a massage or a quiet hike. Our web-site has been designed to help you in selecting a rental property and all of your activities.
In order to offer only the highest quality units and provide exceptional customer service to our guest, the following guidelines have been established. Please understand that each property is unique and with its own character. Further, SMG does not discriminate between older and newer cabins when establishing the standards. However, by establishing a set of standards, we can use them as guidelines for our housekeeping, maintenance and inspection staff; thus assuring our guests that each property will be at its best. Every unit is inspected prior to each departure clean to assure that the housekeeping standards have been exceeded.
Each Unit shall maintain at minimum the following:
- All items on the Household Inventory List
- Cable Television
- Local and Free Unlimited Long Distance
- High Speed Internet Connection (suggest wireless)
- Televisions in at least the common rooms and master
- DVD Players (not VCR)
- Stereo w/ CD Player
- Gas Grill
- Trash Removal Service (city or other)
- Pest Control
- Club membership (if in Chalet Village)
- Keyless Entry System (by SMG
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